Privacy Policy
Last Updated: [Insert Date]
Brackenview House (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you use our website https://brackenviewhouse.ie and our services.
1. Information We Collect
- Personal details (such as your name, email address, phone number, postal address).
- Booking details (check-in/check-out dates, special requests).
- Payment information (handled securely by third-party providers, we do not store your full card details).
- Technical data (IP address, browser type, device information, and cookies to improve website performance).
2. How We Use Your Information
- To process bookings and reservations.
- To communicate with you regarding your stay.
- To improve our website and services.
- To comply with legal and regulatory obligations.
3. Cookies
Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how visitors use our website and allow us to improve performance. You can disable cookies in your browser settings if you prefer.
4. Sharing Your Information
We will never sell your information. We may share your data only in the following cases:
- With trusted third-party providers (such as payment processors or booking systems) who help us deliver our services.
- Where required by law or to protect our legal rights.
5. Data Storage and Security
We take appropriate technical and organisational measures to keep your personal data safe. Your information is stored securely, and access is restricted to authorised personnel only.
6. Your Rights (GDPR)
As a resident of the EU/EEA, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate data.
- Request deletion of your personal data (subject to legal requirements).
- Object to or restrict certain data processing.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at hello@brackenviewhouse.ie.
7. Data Retention
We only retain your personal information for as long as necessary to provide our services and comply with legal obligations (e.g., tax and accounting requirements).
8. Third-Party Links
Our website may contain links to third-party sites. Please note we are not responsible for the privacy practices of other websites.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Brackenview House
Email: hello@brackenviewhouse.ie
Phone: +353 [Insert Number]
